Please complete the form below to process your withdrawal request.
A confirmation email will be issued upon receipt of this form.

E-Application / Digital Signature Disclaimer: Completing this application online is considered an "E-Application" which requires an Electronic Signature to complete it. What is an Electronic Signature? - An electronic signature is a process by which an applicant signs their application via the Web. Submitting an electronic signature eliminates the need to print and mail your application and expedites the approval process. How does the electronic signature process work? - You will submit your electronic signature by reviewing this application and checking box(es) and/or typing specified text where indicated. Each signature is a one-time event and will only be used to sign your application or bind request.  If you decide not to submit your application or bind request with an electronic signature, please contact us and you will be provided with an alternative method of submitting the application. You consent and agree that your use of a key pad, mouse or other device to select an item, button, icon, checkbox, to enter text, or to perform a similar act/action, while using this website, for the purpose of applying for an account, accessing or making any transactions regarding any agreement, acknowledgment, consent, terms, disclosures or conditions, constitutes your signature, acceptance and agreement as if actually signed by you in writing.  You further acknowledge and agree that the taking of any such actions by you evidence your intent to sign any such agreement,  acknowledgment, consent, terms, disclosures or conditions. You also agree that no certification authority or other third party verification is necessary to the validity of your electronic signature; and that the lack of such certification or third party verification will not in any way affect the enforceability of your signature or any resulting contract. 

Security: Please note, upon clicking submit on this form, all data getting submitted goes through "FormSite" servers - which use high-grade 256 bit SSL encryption for secure connections, the same level of security used by banks and other financial institutions. This is the same secure technology that many services uses to transmit sensitive data. Your data is always kept safe, private and confidential at all times, as per our privacy policy.

Common Questions about Funds Withdrawals

Q1. Can I withdraw funds to someone else's bank account?
A1. NO! Absolutely not. This is very important: Please note that as per our AML/KYC protocol, we are unable to perform any form of third-party payments. All withdrawals must be sent back to the same account beneficiary in the same name as listed on your MT.COOK Financial trading account.
Joint bank account payments are accepted if your name is one of the parties listed as a joint account holder.
Any 3rd party withdrawal requests will be rejected and in some cases they may incur unnecessary delays or fees which are to be paid at the expense of the client. This applies to both personal and corporate accounts. Thus, please make sure that the beneficiary making the withdrawal back to their bank account, is the same person listed as the account holder at Mt.Cook and has a bank account in the same name.
• Hypothetical Example (personal account): A withdrawal request from client Peter Smith, can only be processed back to a bank account belonging to Peter Smith. It cannot be sent to any other person or company.
• Hypothetical Example (corporate account): A withdrawal from corporate client ABC Inc., can only be processed back to a bank account belonging to company ABC Inc.. It cannot be sent to any other person or company.
Q2. How soon can I expect my funds to arrive after a withdrawal has been requested?
A2. Typically between 1-5 business days (excluding any bank holidays). Sometimes faster, and sometimes slower depending on the receiving institution. Generally speaking most wire transfers are transmitted and recieved very quickly.
Q3. What effects the speed of my withdrawal?
A3. All withdrawal requests are processed multiple times per day, in the order that they are received. Ensuring that your information is entered as accurately as possible will ensure that there are no problems in having the wire transfer issued. If your bank uses intermediary or correspondant (pass through) banking institutions it may sometimes delay the transit time before reaching your account in our experience. The time of day the requests are recieved and processed by the bank (whether they make the bank's daily cut off or not) can all have an impact on processing times.
Q4. What are the fees associated with a withdrawal?
A4. Mt.Cook does not charge any fees for processing withdrawals. Any Bank Wire / Telegraphic Transfer (TT) / SWIFT Fees are levied by our banking institutions and deducted from the outgoing transfer. Most International TTs cost approximately USD $20. This can vary however, based on the amount, the recieving institution, and any intermediary or correspondant banks used.
Q5. What happens if my wire does not arrive?
A5. As a general rule, if your wire does not land in your account after 6 business days, please contact us at and we can inquire/investigate, or issue a wire trace on our end with our bank to locate the wire transfer's (TT) whereabouts to have it properly routed if there were any errors on the transaction which have been preventing it from being placed in to your account.

Confirm your Identity

Prior to processing your withdrawal request, for security pruposes please confirm your account details as indicated below. NOTE: as per the above FAQ, all information must match exactly with the information on file for your account before it can be processed. As such we can only process withdrawal requests to accounts where beneficiaries match the same beneficiary on file with us. We cannot make payments to unknown 3rd parties.
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