Customer Repair Form

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Before continuing, please call and check availability.
Do not fill out the repair form until you have called and talked to someone about scheduling a repair.
If you have already spoken to someone and checked availability, fill out this form to confirm so you can be scheduled.
We are scheduling out repairs on first come first serve basis.  If you fill out the form completely and drop off earlier than your agreed upon repair days, we can probably get them done before your date.
Price structure:
Drop off and be put in que to repair as schedule allows - $100 per hour
Schedule an appointment for specific date(s) - $125 per hour
Emergency repair - $150 per hour (this is done as time permits, drop off and come back. If I have repairs on the calendar, I will have to do after hours)
Please note: the inflatable(s) you bring for repair need(s) to be completely clean and dry. If Repair My Moonwalk receives dirty and/or wet inflatables, we have the right to refuse to work on them. If the weather is questionable the day you are dropping off your inflatables, you are responsible for making sure they do not get rained on. You may be required to use a closed in trailer or adequately cover the inflatables with a tarp so they do not get wet.
       **WE DO NOT REPAIR UNITS WITH MOLD**         
    Min. $45 per unit handling fee charged if mold is found    
    We can not repair units with Fex Seal, Duct Tape, Gorrilla Tape or residue.      
Any unit that has been stored for more than 2 weeks, even in an air conditioned space, has a very high chance of aquiring mold. Please, do not bring us a unit that has been in storage for more than 4 weeks. If you have not seen the condition of the unit for more than 4 weeks, it probably will be refused when we inspect it. (If inflatables have been stored for more than 1 month please open the inflatable and air it out over multiple days-inspect inside the inflatable for mold growth. If mold is detected, by sight or smell, please clean and disinfect with mold cleaner (inside and out) and air dry in the hot sun over multiple days to kill the mold growth)
We also do not repair sealed inflatables (any inflatables that are heat sealed and don't require a blower to stay inflated) with large tears in them. We can however patch small holes.
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