You are also welcome to place an order by phone (469-816-9415), email (orders@pcrest.com), or fax (866-247-7186).
All claims must be reported within 60 days, with invoice information.
Credits issued by Pacific Crest for book returns are strictly merchandise credits. Pacific Crest does not provide cash refunds but rather applies credit toward the future purchase of its products and/or services. A full (merchandise) credit refund will be issued if returned books are:
Upon receiving the returned books, Pacific Crest will immediately issue a Credit Memo that will be e-mailed to the bookstore contact.