Group Tour Contract / Reservation Form

Please note that some of our tours involve a great deal of walking with city walking tours lasting up to 3
hours. In some parts of Italy and France, many of the hill towns have cobbled streets and some are
very steep. To insure your touring experience is enjoyable, it is important for us to know your physical condition (mobility issues) and ability to keep up with the group. 

Please indicate if you want to share a room. Single room accommodation is available with additional costs.  If you elect to have a roommate, note that we cannot guarantee you one nor that the roommate assigned to you will not change their travel plans. If in the end you are left with no roommate, you will be charged the single supplement requirement. 


We highly recommend you purchase travel insurance.  Insurance must be purchased immediately after you make a deposit on any tours or immediately after the purchase of airline tickets or you risk your pre-existing condition being excluded from the policy. Consult the travel insurance company before purchasing. 

See the Travel Insurance section of our website. We listed a few of the biggest insurance companies and their telephone numbers.


A deposit is required to reserve a space.  Optional tour extensions available each require a deposit to reserve a space. Deposits amounts vary according to chosen tours and will be communicated to you by Well Arranged Travel.  All deposits and payments are non-refundable.

Final payments of remaining balances including costs of options are due 75 days before the tour
start date. The final payment is non-refundable.

*In the event of a tour cancellation by Well Arranged Travel, all payments made are refundable.

We accept checks, credit cards, bank wire or money orders as payments. 
For credit cards, we accept American Express, Visa, Master Card and Discover cards.

Please note that if you elect to pay by credit card, we will go ahead and charge your card for the final payment or balance of the tour on the due date, which is 75 days before the tour start date.  You must advise us ahead of time if you want to make another arrangement for the final payment.

An invoice will be prepared to calculate all remaining payments due our office. The invoice will be sent to you before we charge your account.  

Please contact our office if you have any questions or concern.


All prices are in Euros.  Additional costs may apply for special requests. 





NOTE ABOUT TRANSFERS:   European Standards set by local operators for luggage allowance are: (1) big suitcase + (1) carry-on bag per person.  Our vans will hold the standard luggage allowance.  If your party has more luggage than the standard allowance, please advise us ahead of time; as an additional vehicle + charge may be required.  Or, you may choose to hire a taxi to handle the luggage overflow.

Our drivers can wait 1 ½ hour from your flight arrival time.  Unfortunately, they usually have other transfer bookings they must attend to.  If you are delayed at customs and manage to call the driver or the local emergency number, our drivers may be able to wait longer but this cannot be guaranteed.  Regardless, full payment of the transfer booking will be charged for the driver’s service.

You may encouter flight delays, delays while in Customs, or delayed train arrival. What do you do in the unlikely event you missed the transfer you booked?  Look for your guide as agreed. Exit the airport or train station terminal and look for the taxi stand right outside the terminal. Get in line. The queue moves quickly. Remember to ALWAYS go to the taxi stand. Follow the crowd. Do not go with the individual drivers waiting for passengers at the front entrance advertising transfer service.


I understand that to reserve a space on this group tour, a non-refundable deposit payment is needed.

I understand that I am required to make deposit payments for optional tours I elect to purchase and the deposits on these are also non-refundable. 

I underestand that payments for remaining balances are due 75 days before Day 1 of the tour.

I understand that if my assigned roommate cancels the tour, I will be responsible for paying the single supplement requirement, if a replacement roommate is not found.

I understand that if I drop out of the tour (cancel the tour), all payments I made are not refundable. 



Well Arranged Travel reserves the right to remove any traveler from a tour should the Well Arranged Travel representative(s) determine that the traveler cannot meet the physical requirements of the tour as stated in the itinerary, or is disruptive to the tour or the time schedule, or is adversely affecting the overall group dynamics. In the event that a traveler is removed from a tour, Well Arranged Travel will not refund any monies. Transportation costs to return home, airline surcharges or penalties, and other expenses will be the responsibility of the traveler.


Use of Third Party Operators

Some Well Arranged Travel tours and services are scheduled with other travel companies or tour operators who sell their tours to the general public.  In such cases, the traveler acknowledges that other groups and/or individuals may be a part of the same tour. This situation is most common when the tour is on a train, barge, sailing vessel or cruise ship.


Promotional Materials

By participating in a tour, the traveler consents to use of his/her image(s) in Well Arranged Travel promotional materials, photographs and/or video. All such materials and images are the property of Well Arranged Travel and may be used in its sole discretion for promotional material. Any traveler who does not wish to have his/her photograph or video image used in promotional material must advise Well Arranged Travel in writing prior to the departure date.


Dispute Resolution

If any disagreement arises concerning payment or refund obligations, these policies, or the liability or responsibility of the traveler or Well Arranged Travel, Inc., the parties agree to negotiate in good faith to resolve the disagreement. In the event litigation arises, the traveler agrees that the sole and exclusive venue (location) for any such lawsuit is in a court of competent jurisdiction in Travis County, Texas, unless applicable law makes venue mandatory in another location.


Binding Agreement

These policies have the force and effect of a binding contract between the traveler and Well Arranged Travel, Inc., and by proceeding with a reservation and paying a deposit, the traveler signifies his/her agreement to be bound by these policies.

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