Create a plan with your customer for follow-up visits after full implementation
- AE: perform Q&C Audit quarterly
- AE: provide training & in-services as agreed upon with customer
- FST: perform Preventive Maintenance quarterly
- FST: submit water quality testing annually
- FST/AE: provide emergency service as needed
- While on-site for CSP, take advantage to sell-in additional solutions
- Continually reinforce the value of CSP
- Be present! Ecolab’s value is in our sales and service team to maintain visibility across multiple contacts when on site