Create a plan with your customer for follow-up visits after full implementation

• Refer to the ORP Implementation Guide for “To Do’s” and timelines after the implementation
• Review customer’s DAZO dashboard data to identify trends/shifts (recommended quarterly)
• Provide training & in-services as agreed upon with customer
• While on-site for ORP, take advantage to sell-in additional solutions
• Continually reinforce the value of ORP
• Be prepared to provide emergency service, as needed
• Be present! Ecolab’s value is in our sales and service team to maintain visibility across multiple contacts when on site